Case Study
Healthcare analytics company reduces test cycles 20% and eliminates critical production defects with test automations
OUR CLIENT
This American healthcare analytics company helps insurance companies analyze data to ensure accurate payments, deliver high-quality care, and lower costs for patients and providers. This private company employs approximately 10,000 people.
THE CHALLENGE
Overcoming data management and testing challenges to improve operational efficiencies
The client was developing a central content library that required a rapid response for massive volumes of data. The company’s IT team needed help to:
- Define an end-to-end testing process—that allowed the quality assurance and development teams to collaborate as co-located teams
- Design and implement a test automation framework—for functional and regression testing
- Identify defects earlier in the test cycle—to avoid defect variances and shorten testing cycles
THE TRANSFORMATION
Enhancing operational efficiency with end-to-end testing and advanced automation framework
UST defined and implemented efficient, end-to-end automated testing processes for functional and system integration testing and non-functional testing. The solution helped the company:
- Identify defects earlier—with Agile shift-left testing practices, like user story reviews
- Automate testing for daily and weekly builds—by integrating scripts into DevOps pipelines
- Reduce backlogs with real-time visibility—using an Agile-based automation framework
- Establish baseline performance benchmarks for key applications—by using Apache JMeter to deploy a performance testing framework
- Support consistent quality across a diverse technology landscape—with a unified test automation framework using Selenium
THE IMPACT
Driving measurable gains in product quality and development speed
The transformation of its testing operations in its central content library helped the company:
- Reduce test cycle times 20%—thanks to the end-to-end testing processes and operating model
- Improve cost of quality 20%—with Agile shift-left practices that reduce post-production fixes
- Achieve a 60% automation coverage—across its diverse IT ecosystem
- Set a new standard for zero critical defects in production—significantly boosting overall quality and reliability of its central content library
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