Case Study

UST helps European engineering firm bolster automotive division and deliver 50% faster solutions

UST's relationship with this multinational engineering firm started with the engagement of 10 outsourced software development associates in 2014. Today, over 300 associates work on all aspects of vehicle functionality to augment their automotive line of business, delivering as much as 50% faster solutions.


Founded more than a century ago, this European engineering company develops products and parts for several industries, including automotive, mobility, and power tools. The company employs over 400,000 people and generates nearly €100 billion in revenue annually.


Apprehensive about IT outsourcing

The company needed specialized, niche software engineering skills to work on product development projects in its automotive division. However, the company was very concerned about bringing in outside resources to augment its internal project teams.


Initial engagement of 10 resources is now global outsourcing commitment of 300+ UST associates

After lengthy discussions to ensure company leaders were comfortable with UST, engineering, product development, and IT leaders decided to enhance its IT services and testing teams with 10 UST resources. With that initial engagement in 2014, UST began a series of workshops to help the company understand the benefits of IT outsourcing and an outcomes-based approach to project delivery.

As company leaders in the automotive line of business gradually started to see a transformation across its product development teams, the company increased its UST resource headcount to 150 in 2017 and 210 in 2018. By 2022, more than 300 UST associates around the globe were assigned to the account. At the same time, the scope of projects expanded from the initial IT services and testing engagement to encompass hardware, software development, mechanical systems, and firmware in the engine control unit across all automotive segments, including infotainment, instrument clusters, the gasoline system, and electric hybrid vehicles.

By providing a unique combination of software development, automation, experience design, and resource cross-training, UST has delivered human-centered design above and beyond software engineering skills. The result has been more intuitive, streamlined systems for things like multi-modality connected cars, telematics, geo-fencing, over-the-air updates, power steering firmware development, meter algorithms, and benchmarking.


Long-standing partnership has helped our client maintain innovator status in automotive industry

Since that initial engagement in 2014, UST has become a trusted product development and innovation partner - and this prestigious technology and engineering company only works with established tier 1 vendors. While complex development projects often take months, UST has incorporated automations to eliminate manual tasks and deliver solutions that are as much as 50% faster. The company has peace of mind that UST will help ideate and deliver projects on time, on budget, and according to specifications so the company can build upon its status as an automotive pioneer.