Case study
UST helped large telco annually cut costs by 20% with global video deployment network
OUR CLIENT
Based in Europe, this global telecommunications company provides fixed and mobile phone services, broadband connectivity, and subscription TV services to almost 350 million customers worldwide. The company employs over 100,000 people and generates more than €30 billion in annual revenue.
THE CHALLENGE
Global telecom provider wanted to launch mobile video streaming services
The company wanted to embark on a new business initiative: providing customers with global mobile video streaming service capabilities. It’s a service that lets users reliably connect using high-definition video on smartphones and tablet devices. The solution needed to be designed and deployed from scratch. It and required a wide range of complex technologies, including fiber optics, content delivery networks, third-party streaming services and over-the-top (OTT) video and audio services. The solution needed immense scale to handle a global reach and flexibility for decentralized management to provide end-to-end, high-quality mobile video streaming services.
THE TRANSFORMATION
Global project management touched on all aspects of the video services initiative
With a far-reaching project scope, the engagement spanned development to maintenance in which the UST project team:
- Managed service operations- ensuring that the new mobile video services, upgrades, and releases were optimized between the global and local teams.
- Coordinated tasks and communications between engineering and planning teams- to make sure capacity planning was seamless.
- Supervised video systems development- including operations, management, and maintenance.
- Established technical performance measures- like KPIs and quality of service metrics for processes like deployment audits and video analytics.
- Helped oversee business policies- such as managing project finances and spending.
THE IMPACT
Rapidly deployed global video services generated 20% annual savings
The global video services project rolled out in four countries in the Latin American region in 12 months-much faster than originally projected. Now, the customer has a flexible, efficient, scalable global video deployment network that generates savings of 20% per year compared to the previous model.