Case Study
UST boosts network efficiency by 30% with advanced automation for global telecom leader
OUR CLIENT
As a global telecommunications leader with operations in over 100 countries, our client provides services, including network infrastructure, technology, and advanced telecommunications equipment. The company serves communications service providers, enterprises, and public sector organizations worldwide and is pivotal in enabling connectivity and digital transformation globally.
THE CHALLENGE
Tackling resource constraints in high-volume network rollout—Managing complex data analysis and automation challenges
The client faced significant resource constraints during a high-volume network rollout with a demanding timeline of eight to nine months. The project required extensive network KPI analysis, including data extraction from multiple tools and reports to identify issues with single cell function tests (SCFT), cell coverage, latency, packet radio blocks (PRB), handover success rates (HSR), drop call rates, and throughput.
Additionally, data extraction from images in drive plots further complicated the process. Managing these tasks with limited resources was critical, and rapid adaptation to automation, macros, and scripts was essential to meet the delivery targets effectively.
THE TRANSFORMATION
Comprehensive network optimization with automation—Leveraging Selenium, Python, and VBA for enhanced KPI analysis and performance
UST deployed a comprehensive solution for the client’s high-volume network rollout using a well-defined network optimization strategy, resource pooling concept, and strong technical governance. Strategically deployed skilled personnel managed site allocations, ensuring optimal volume and quality of delivery. Key components of the solution included:
- Network automation—using Selenium efficiently collects and cross-checks network KPI values, improving data accuracy.
- Python automation—for network configuration streamlines the creation, modification, and deletion of neighbor information, including automating network swaps. This leads to more efficient network management and reduced manual errors.
- VBA automation for data analysis—finds gaps in PRB and latency and enhances network performance evaluations.
- A Microsoft Power BI dashboard—for network KPIs offers a comprehensive view of network performance, enhancing decision-making and reporting.
This solution enabled the client to achieve network optimization, improve the accuracy and efficiency of network operations, and reduce the time needed for critical tasks, resulting in enhanced service quality and operational efficiency.
THE IMPACT
Network optimization achieved a 30% productivity boost, enhanced quality of service, and improved network efficiency
UST's solution delivered the following impactful results for the client, significantly enhancing network performance and quality of service:
- Increased productivity by 30%—using Selenium for efficient data collection and KPI verification. This improvement allowed for faster network data processing, increasing network efficiency by enabling quicker identification and resolution of issues.
- Achieved 100% on-time delivery—demonstrating effective telecom network automation and adherence to aggressive delivery targets.
- Enhanced productivity time by 25%—thanks to Python automations for network configuration and VBA macros for rapidly preparing and analyzing network KPIs, such as SCFT, PRB, latency, and cell coverage. This efficiency reduction in time spent on KPI preparation and analysis improved network quality by enabling faster responses to performance issues.
- Attained 100% first-time-right delivery—reflecting improved accuracy and reduced auditing time, supported by the Power BI dashboard for network KPIs.
Discover how UST's advanced automation and network optimization solutions can optimize your network performance and efficiency. Learn more about our telecommunications solutions here.
RESOURCES
https://www.ust.com/en/insights/how-to-unlock-your-data-for-business-process-analysis