case study

Software testing framework reduces development timeframes and costs for fintech company

As transaction volumes increased, bottlenecks threatened system stability and negatively impacted the customer experience.

OUR CLIENT

This technology company provides an integrated network of software and services connecting lenders and credit bureaus to streamline financing processes. With services ranging from credit application integrations, contract validations, and eFunding, the company’s innovative solutions help clients increase operational efficiencies and reduce contract errors.

THE CHALLENGE

Rapid growth caused performance issues with mission-critical customer application

After more than 10 years in business, the client’s credit reporting and compliance systems couldn’t keep pace with its rapid growth trajectory. As transaction volumes increased, bottlenecks threatened system stability and negatively impacted the customer experience. For example, inefficient data storage processes caused pages in the management system to lock up during peak traffic periods. At the same time, the IT team faced critical skill shortages to maintain integrations between the company’s financing network and its customers’ monolithic credit check and contract management systems.

THE TRANSFORMATION

New continuous performance testing framework integrated into CI/CD ecosystem

After thoroughly assessing the client’s application development environment, the project team, led by UST Xpanxion software engineering experts, created a bespoke application performance testing framework to automate transaction load stress testing. The project team recommended an open-source JavaScript performance testing tool to automate UI and API test scripts. To address the client’s skill deficiencies, the project team trained the internal development team on the new performance engineering test strategy, framework, and automation tool.

THE IMPACT

Software testing framework delivers benefits far beyond application performance

The client’s software developers now have a fully automated transaction load stress testing process integrated into its CI/CD pipeline for its credit reporting and compliance application. The new testing framework:

RESOURCES

Product Engineering Services and Solutions | UST

Financial Consulting Services and Transformation Solutions | UST