Case Study

Leading national postal service transformed operations at 21 mail processing facilities with UST's vision intelligence solution

After a major national postal service struggled with logistics issues that caused parcel delivery delays, UST helped the organization optimize operations with a comprehensive, integrated vision AI and digital twin logistics solution that streamlined processes at 21 mail processing facilities.

OUR CLIENT

After a major national postal service struggled with logistics issues that caused parcel delivery delays, UST helped the organization optimize operations with a comprehensive, integrated vision AI and digital twin logistics solution that streamlined processes at 21 mail processing facilities.

THE CHALLENGE

Mail delivery mayhem—Needed to transform operations to speed package delivery

The postal service struggled with logistics issues in its complex, multi-destination parcel delivery operation, such as:

To compound the situation, common solutions, like RFID, IoT beacons, and Bluetooth®, weren’t reliable in postal buildings due to interference caused by metal infrastructure. The client wanted to deploy a data-driven solution to optimize its logistics processes that could function reliably in its facilities.

THE TRANSFORMATION

Deployed vision intelligence and digital twin for logistics optimization

UST deployed a multi-pronged solution to improve postal service logistics, increase operational efficiencies, eliminate bottlenecks, and reduce parcel delivery errors. Now, the client can:

THE IMPACT

Optimized operations in 21 mail processing facilities

UST’s comprehensive AI-based vision intelligence solution transformed the client’s approach to monotainer tracking. The organization now has data-driven insights to optimize operations across its 21 mail processing facilities with flexibility to adapt to organizational and technology changes and easily scale to add new facilities. Since monotainers aren’t lost or overlooked now, both residents and businesses can enjoy speedier mail delivery service.

RESOURCES

https://www.ust.com/en/what-we-do/strategy-implementation-operations

https://www.ust.com/en/insights/gaining-real-world-benefits-from-ust-digital-twin-solutions-and-expertise

https://www.ust.com/en/manufacturing