Case Study
Global investment bank accelerated employee onboarding by 75% and exit processing by 95% with UST’s automation solutions
CLIENT
This multinational financial management company provides investment banking and asset management services to individual and institutional investors worldwide. With over $150 billion in assets, the company employs over 1,000 people.
CHALLENGE
Struggling with time-consuming, error-prone employee onboarding and exit processes
The client's manual onboarding and exit processes were time-consuming and prone to errors, posing risks of data misuse and non-compliance with regulatory standards. The investment bank needed a solution to automate these processes to enhance efficiency, improve security, and maintain compliance with stringent data privacy regulations.
TRANSFORMATION
New user onboarding automation and deprovisioning accelerate processes and eliminate errors
We implemented UST SmartOps, a robust automation solution tailored to the client's needs. The system automated the provisioning and deprovisioning of employee access across various platforms based on predefined roles and permissions. Employee access levels were synchronized from the ERP system, ensuring accuracy and security.
For onboarding, employees received automated emails with login credentials, expediting the setup process while maintaining security protocols. Regular audits were conducted to verify roles and access rights, ensuring adherence to internal policies and regulatory requirements.
Upon employee departure, automated workflows swiftly deactivated access across enterprise systems, including communication platforms and productivity software. Redundant data was systematically removed from the system to maintain data integrity and security.
IMPACT
Massive productivity boosts—Fast-tracked onboarding by 75% and exit processing by 95%
The error-proof automation system delivered these substantial benefits:
- 75% reduction in onboarding time—Streamlined processes accelerated the onboarding of new employees, enabling faster integration into operational roles.
- 95% reduction in exit processing time—Automated workflows efficiently managed access removal, minimizing risks associated with ex-employee data access post-departure.
- Enhanced data security—Removal of redundant data and systematic access deactivation strengthened data privacy measures and compliance with regulatory standards.
Transform your employee onboarding and exit processes with automation. Learn more today about UST's tailored solutions for optimizing workforce management and data security.
RESOURCES
https://www.ust.com/en/smartops