Case Study
Global transportation company automated security operations, reduced costs by 40%
OUR CLIENT
This client is a multinational transportation and logistics company with offices around the globe.
THE CHALLENGE
Wanted a managed security services vendor to augment cybersecurity operations
With a robust security operations center (SOC) in place, the company wanted to enhance its existing capabilities by partnering with a managed security services provider (MSSP). The transportation company wanted a collaborative vendor who could provide 24x7 coverage for Level 1 (L1) security issues and help its internal team take a more proactive approach to security operations by automating manual tasks. The client wanted to leverage its existing tools and technologies and use measurable KPIs to understand the impact of the new streamlined processes to detect and resolve security incidents.
THE TRANSFORMATION
Chose CyberProof’s flexible CDC platform to automate, orchestrate security processes
This global logistics company selected CyberProof, a UST company, as its new MSSP vendor. In partnership with Microsoft, CyberProof integrated the client’s existing SOAR platform with the CyberProof Defense Center (CDC) platform, a next-generation service delivery platform that automates and orchestrates security processes. The comprehensive security operations solution included:
- 24x7 event monitoring, enrichment, and triage—to assist with Level 1 incidents
- Customized threat detection rules, use cases, and digital playbooks—to mitigate security risks faster
- A library of use case kits with prevention controls, detection rules, and response playbooks—to streamline security operations processes
The flexible solution allows the client to scale up or down cybersecurity monitoring services as needed and adopt and integrate new security technologies and services.
THE IMPACT
Streamlined L1 security processes by 80%, reduced SOC costs by 40%
After a successful implementation, the global transportation company enhanced and streamlined security operations. By focusing on measurable results, the global transportation company automated 80% of its Level 1 security activities, such as alert notifications, investigations, and responses—thanks to the CDC platform’s use case catalog. It also reduced security operations costs by 40% by using CyberProof’s cloud-native tools and automations. The ChatOps feature in the CDC platform enabled the client’s SOC team to easily communicate and collaborate with the CyberProof team, improving transparency and operational efficiencies. With Azure Sentinel SIEM, the client improved security visibility by expanding the monitoring of its cloud environments. Now, the logistics company has a future-proof security solution that meets its current needs and provides flexibility to incorporate security capabilities to monitor operational technology and internet of things solutions down the road.