Case Study

Global medical device company reduces product defects by 20% with automated error detection solution

This medical equipment manufacture struggled with manual quality checks on syringe packaging, shelf packs, and case packs. Misprints meant the company had to dispose of entire lots and batches—a costly error. UST’s automated vision inspection solution improved production line productivity 35% and reduced product defects 20%.

CLIENT

For more than a century, this multinational medtech company has developed innovative solutions to improve the health and well-being of people around the world. With more than 50,000 patents, the company invests approximately €2 billion in research and development annually.

CHALLENGE

Manual quality control negatively impacted productivity and operating costs

The client required ‌digitization‌ ‌of‌ ‌various‌ ‌operations‌ ‌in‌ ‌the‌‌ medical equipment manufacturing plant. The‌ ‌client ‌was incurring‌ ‌high‌ ‌costs‌ ‌due‌ ‌to‌ ‌significant‌ ‌errors‌ ‌in‌ ‌printing‌ ‌and‌ ‌low‌ ‌workforce‌ ‌efficiency.‌‌ Specifically, the company struggled with manually checking‌ ‌the‌ printing quality ‌done‌ ‌on the‌ ‌syringe‌ ‌packages,‌ ‌shelf‌ ‌packs,‌ ‌and‌ case‌ packs‌.‌ Since these labels ‌are‌ ‌printed‌ ‌in‌ ‌bulk,‌ ‌one‌ ‌mistake‌ would result‌ ‌in‌ the ‌discarding‌ ‌of‌ ‌the‌ ‌entire‌ lot/batch‌ ‌itself‌. Labeling errors represented a significant percentage of product recall reasons.

TRANSFORMATION

Error prevention technologies dramatically reduced labeling errors

UST VisionBox improved the effectiveness of line clearance operations with an automated error detection solution to identify any misprints, avoiding losses and clearing products for sale. A vision inspection solution virtually eliminated the chances of a product with a labeling error making it into the distribution network. By identifying and removing non-complying packaging in the production facility, we could correct errors more effectively and cost-efficiently. Also, the automated quality control process significantly increased the number of sample check inspections at any one time.

IMPACT

Digital solution significantly improved operational efficiencies

Quality checks of SKUs in the production line improved productivity by around 35%, reducing product defects by 20%.

RESOURCES

https://www.ust.com/en/what-we-do/strategy-implementation-operations

https://www.ust.com/en/insights/quality-engineering-and-testing-trends-for-2023

https://www.ust.com/en/industries/life-sciences