Case Study
A tire inflation equipment company increased efficiencies by 20% with cloud modernization and a data management strategy
OUR CLIENT
This private company is a major player in tire inflation technology, with nearly 10,000 retail locations across North America. It manufactures, installs, and services its equipment.
THE CHALLENGE
Legacy systems and overwhelming amounts of data caused operational headaches
Outdated, on-premise IT infrastructure and data management challenges caused operational bottlenecks. These critical issues also prevented the company from scaling to keep pace with growth and adapting to meet customer needs. Specifically, the company struggled with:
- Inefficient processes—caused by limitations inherent in aging, on-premise applications and infrastructure
- On-going IT maintenance—to keep systems current and avoid service disruptions
- Unwieldy, unmanageable data—from exponential data growth that burdened complex data management systems
- Time-consuming, manual data analysis processes—to create and maintain essential dashboards and reports
- Data integrity issues—from manual data processes that could negatively impact critical business decisions
The company needed a technology partner to help guide its cloud transformation initiative, implement a data management strategy, automate analytics processes, and boost operational efficiencies.
THE TRANSFORMATION
A trifecta of transformation: cloud migration, managed services, streamlined data management
UST led a comprehensive cloud transformation effort that included migrating the company’s on-premise infrastructure and custom applications to the cloud as well as implementing a cloud-based data warehouse solution. The engagement also helped the company:
- Minimize business disruptions—by seamlessly integrating cloud technologies into the company’s existing IT landscape and educating the IT team about how to leverage cloud computing to address business needs
- Overcome maintenance issues—with an ongoing managed services agreement, ensuring the company’s systems are always up-to-date and running at peak performance
- Improve scalability and reliability—with modern cloud infrastructure, application, and data technologies that are easier to maintain and adapt to changing business needs and technology advancements
- Streamline data management systems—thanks to the cloud-based data warehouse that connected disparate data sources and automated ingestion and cleansing processes
- Resolve time-consuming, manual data analytics challenges—with flexible business intelligence dashboards for industrial applications, self-service reporting and analytics tools, as well as skills training, so users can efficiently use the dashboards, reports and Microsoft Power BI tools to enhance their work product
THE IMPACT
On-premise to cloud migration set the stage to scale and exceed customer expectations
After a successful cloud migration and cloud data warehouse implementation with ongoing managed services, the company resolved the operational bottlenecks hindering its growth and boosted efficiencies by 20%. Now, the company has the modern cloud technology foundation to adapt to evolving business needs and meet customer expectations. Also, the analytics and Power BI skills training boosted business user morale and empowered employees to integrate analytics into their daily work responsibilities.
Resources
https://www.ust.com/en/cloud/application-modernization
https://www.ust.com/en/what-we-do/digital-transformation/data-analytics